I'm a Service Advisor at H+H Kia, and I'm really proud to be part of the team. I'm a South Omaha native, and I’ve been in the customer service game for years, working in various roles. I love helping people, and I think that comes across. I'm married, have two boys, and when I'm not at work, family is my focus. I went to Bellevue West and Bryan High School. I'm a Nebraska guy through and through – never been on a plane! – but I've learned a lot in my career, especially how to give customers the best service possible. I enjoy making sure your service visit runs smoothly and is a good experience. I enjoy seeing the customers have a good time. I enjoy working with such a great team here. My goal is to make sure every customer feels taken care of and enjoys their experience with us.
5.0 / 5 based on 128 ratings (93 written reviews)
Thank you Colton. For your consistent dedication to make the car service experience easy.
— Jennifer L. ,
Colton did a great job of keeping me informed on the progress of the repairs on my car. I had my car in for a connection issue twice before with another service advisor. Finally figured out the problem and had it resolved. Thanks Colton.
— Jan P. ,
Colton was friendly, appreciative and very helpful.
— Jason C. ,
“I 100% recommend them to my friends and family. They help you with the Spanish language, and everyone is very special in the way they treat their customers.”
— Juan M. ,
If you’ve ever dealt with car service, you know how quickly it can feel transactional—get in, get out, and hope for the best. That’s exactly why working with Colton at H&H Kia stood out so much. Colton delivers a level of customer service that’s frankly rare in this industry. From the moment you interact with him, it’s clear he prioritizes people over process. He takes the time to explain what’s going on, answers questions thoughtfully, and makes sure you feel informed and comfortable every step of the way. There’s no rush, no pressure—just genuine care and professionalism. What really differentiates Colton is the trust he builds. You walk away confident that your vehicle is in good hands and that he’s looking out for your best interests—not just moving you through a system. That kind of experience is what keeps customers coming back. Quite simply, whatever H&H Kia is paying Colton—they should seriously consider tripling it. He’s not just doing his job; he’s elevating the entire customer experience and representing the brand at the highest level.
— Jill B. ,
Colton is a great guy, great customer service. 10/10 will work with him again
— Paige W. ,
It was really good but I felt like there was some confusion with the communication on when my car was finished.
— Paula B. ,
Mr. Colton Gardner, was extremely professional during my visit to H&H KIA. I got me right in for my appointment & got me taken care of. I forgot my phone in my car, he went & got it for me and brought it to the waiting area. He checked on me several times while I was waiting on my car to get my recall done. Once my car was finished he walked me to it, and made sure I was in safely. Colton, took awesome care of me and yes I would definitely recommend him to others.
— Sandra M. ,
Great. Colton was very helpful and professional.
— Christian W. ,
Colton was very helpful
— Carlos U. ,